Membership Options and Fees
- Borrow up to 8 toys/1 month
- Maximum of 3 Gold Star toys
- Party hire1 without admin fee
- Borrow up to 8 toys/1 month
- Maximum of 3 Gold Star toys
- Party hire1 without admin fee
- Borrow up to 8 toys/1 month
- Maximum of 3 Gold Star toys
- Half price Party hire1 without admin fee
- Volunteers commit to helping at the toy library for 2 hours/month
- Membership fee paid monthly
- Borrow up to 8 toys/1 month
- Maximum of 3 Gold Star toys
- Borrow up to 8 toys/1 month
- Maximum of 3 Gold Star toys
- Party hire1 without admin fee
- Our family daycares and playgroup have a higher fee to cover additional insurance fees
1Party hire toys incur an additional fee and bookings are essential. Please refer to the Party Hire page for further information including current hire costs and terms and conditions of hire.
Payment Options
Our EFTPOS facilities are now up and running so you can now pay by card in the library. We also take payments by cash or direct debit.
Account details for direct debit payments:
The Townsville Toy Library Assoc INC
BSB: 633000
Account: 161 339 536
Member Responsibilities
Counting Pieces
Members are responsible for counting pieces of toys BEFORE leaving the toy library. If you realise that the toy is incomplete when you get home, please email the Townsville Toy Library immediately with the toy number and correct details.
Toy Care
Members are responsible for the care of borrowed toys.
Missing Pieces
There is a $5 per piece replacement fee for any missing pieces. You may borrow the toy for an additional 1 month period to try and locate any missing pieces. If the toy becomes inoperable due to the missing piece, you will need to replace the toy or pay a negotiated replacement fee.
Lost Toys
If a toy is lost, you will need to replace the toy or pay a negotiated replacement fee. You may borrow the missing toy for an additional 1 month period to try and locate it.
Broken Toys
If a toy breaks due to reasonable wear and tear or poor condition there is no charge. However, if a toy is broken due to inappropriate use or neglect, including damage by pets, you will be charged the full cost of replacing the toy or you may replace the toy yourself.
Pets
Please ensure your pets do not chew on any toys, or you will be charged for their replacement.
Cleaning Toys
All toys must be cleaned before they are returned or on return. Please visit our Cleaning Toys page for detailed instructions.
Late Fees
Toys must be returned on or before the 1 month hire period. A late return fee of $1 per toy may be charged per week overdue. Members can renew their toys online by logging into their account. Regular toys may be renewed for one extra month. Gold Star toys are our most popular toys and therefore cannot be renewed or extended out of fairness to other members.
Helmets
Members must provide helmets for children using any bikes or bike style toys, including Euro trikes and scooters. This is a condition of our insurance.
Become a member
If you would like to become a member of the Townsville Toy Library and would love to save time (don’t we all) you can now sign up as a member online. Payment can be made when you visit the toy library or via direct debit.
